Privacy requests

You can ask for a copy of your data or ask us to delete it, whether or not you use Mushy. Email [email protected].

Users

In the app, open Profile to request your personal export. We email you a link to your data as JSON within 24 hours.

You can also delete your account from Profile. This erases your personal data within 30 days.

If you need help or prefer to ask by email, write to [email protected] to request your data or its deletion.

For each network’s steps, read the data deletion page.

Non-users

If you’ve commented on a customer’s post, or Mushy holds your data for another reason, you can request your data or its deletion without a Mushy account. Email [email protected] with the network and your handle on it.

Before deleting your data, we verify your network handle and record how it was verified. Once your handle is verified, we delete the following across every workspace within 30 days:

• Your stored comments, with the labels and reply drafts attached to them.
• Your handle and any cached profile data.

A suppression entry holding only your network user ID stays, so your “stop” still holds.

Contact

Email [email protected] for privacy requests and questions.